SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-15 Business days |
| Canada, Europe | 7-20 Business days |
| Australia, New Zealand | 7-20 Business days |
| Central & South America | 7-20 Business days |
| Asia | 7-20 Business days |
| Russia | 10-30 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Hallbrian.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://hallbrian.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
It's my third purchase, I acquired all the colors, I love the material they're made with, the fabric is elastic and fresh, as well as the pretty solid colors. To choose follow the size chart, I highly recommend them.
Don't remember the first time you purchase shirts Paul Sirum and every time I stay extremely pleased. The quality is excellent both as fabric (Bamboo fiber) as both solid and brightness of colors. Advice to buy these shirts from this store.
Thank you for very fast delivery, for excellent quality. I order it for the second time.
very nice
Nice stuff
It's fine. It's OK.
Top quality
great product !!
Good value for money. Fast shipping. Everything OK
The Sleeves are too short.
Доставка быстрая, вполне приличное качествл
The fabric is shellfish like an adhesive, synthetics, very thin
my height is 180 cm and my weight is 89 kg this size is little big for me
HAPPY
The goods were delivered very quickly! Excellent quality product! Everything is fine!! I'm happy!
Shirts are super!!! Ordered three times. I bought shirts of all colors. I recommend the store!!!! Thank you!!!!
Fast. Packing is good. The quality is 4 + the fabric is soft. On the growth of the boy 173 weight 75 kg sat perfectly. The stock is another year I think. For school, that's it.
Perfect as every time
Excellent shirts, I order the last 2 years. The only ones that found from low cost shirts that really do not require ironing after drying machine. On my 50 size is great 43 size shirt.
The shirt fit in size. I chose on a dimensional grid. Quality will check the time, looks good.
Fit well. It’s a thinner dress shirt
Omg, this is the second time am ordering these shirts for my husband and they are still same quality. Very speedy delivery. I wish they make these shirts in all colours in the world cause I want to order different colours for myself yes ladies can wear them too. Keep this good quality you guys and may the good Lord prosper your business in Jesus Name. Love it, my husband is super happy with them . Guys buyyyy them please
The shirt is super! In size like poured, the material with a small tint, makes the impression expensive :) will check
good
Product מצויין store excellent acne ואמליץ for friends