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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
|Location||*Estimated Shipping Time|
|United States||5-15 Business days|
|Canada, Europe||7-20 Business days|
|Australia, New Zealand||7-20 Business days|
|Central & South America||7-20 Business days|
|Asia||7-20 Business days|
|Russia||10-30 Business days|
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Качество хорошее, в носке надеюсь тоже все будет хорошо. Однако есть нюанс на счет размера. Волновалась чтобы подошли и смотрела по размерной сетке, а также общалась с продавцом.. Посоветовали на 39размер свой(стопа 25.5см) взять 41размер. Но он оказался немнодко великоват. Буквально на 5мм. Не знаю пока буду ли носить... Имейте ввиду это при заказе. Если кому надо, могу свои продать по Украине. Пишите на почту firstname.lastname@example.org я из Днепра. Они очень милые и супер легкие. По дизайну - они очень универсальные. Подойдут и под юбку и под спортивный стиль.
Sneakers came together with another product in one parcel, received at the post office. With the size guessed, approached the length of the foot 25,5 cm, perfectly sat down. Very light and comfortable. Shipping fast. Thanks to store for good item and fast delivery. I recommend definitely.
Sneakers ordered 11.11 for mom. She's going to the garden. Came for 1,5 weeks to Ivanovo delivery DPD. There is almost no smell from them. Stitched and glued well in appearance. Slightly did not like the sole, it seemed not very comfortable. I ordered earlier similar, the sole seemed to bend better than those. In any case, for your money-an excellent option (cost 550₽ due to the small size). If that's bad, I'll add a tip.
The order came very quickly. Sent the next day. Delivery to Ukraine in ten days. The goods are very satisfied. Soft and comfortable. On the leg sit cool. Track code was tracked until received at the post office. To store and store thank you. The seller and I recommend it.